Quality
Quality Management Systems
iWave is an ISO 9001:2015 certified company by TUV-NORD, dedicated to continuous improvement in all aspects of its operations.
iWave Quality Policy:
As a trusted technology partner, iWave is committed to:
- Continuous enhancement of its Quality Management System (QMS)
- Proactive risk management to ensure reliability and efficiency
- Consistently meeting customer requirements with precision
- Delivering high-quality solutions, services, and support for achieving customer satisfaction
iWave’s Quality Management System (QMS) comprehensively defines the processes across Engineering and Support functions, incorporating process maps, checklists, templates, and guidelines to ensure standardization and efficiency. To maintain quality and compliance, trained internal auditors conduct regular internal audits across all functions. Additionally, customer feedback on services and deliveries is actively collected, analyzed, and used to implement timely corrective actions for continuous improvement.
For enquiries or to request a quality certificate, please contact us at mktg@iwave-global.com.
